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Our cancellation policy is simple and straight forward so you know exactly what is the procedure. No hidden tricks. You’re always in control.
Our cancellation policy is simple and straight forward so you know exactly what is the procedure. No hidden tricks. You’re always in control. At Springify, we understand that circumstances may change, and sometimes you may need to cancel a scheduled service.
That’s why we have implemented a transparent cancellation policy to ensure a hassle-free experience for our valued customers. If you find yourself needing to cancel a service with Springify, we kindly ask that you notify us as soon as possible. This helps us adjust our schedules and accommodate other customers efficiently.
Springify strives to make your experience as smooth as possible, and our transparent cancellation policy is just one way we achieve this. We want you to feel comfortable and at ease when engaging with our services, knowing that you have clear guidelines and that we are here to support you.
If cancelled with 24 hours of the appointment, it is a full charge. Non-refundable.
Please understand, your booking takes away the chance for another customer to be serviced. So, if cancelled on the same day, it will be still be treated as a booking.
If cancelled before 24 hours, there are no charges.
